At VolticHost, we strive to provide reliable hosting and a smooth experience for every customer. While we’re confident in our services, we understand situations can arise where you may want to cancel and request a refund. Please review the policy below to understand how refunds work.

Step 1 – Review the Refund Policy

Per VolticHost’s Terms of Service (TOS):

  • Refunds are available within 3 days of placing an order.
  • After the 3-day window, refunds are generally not provided unless otherwise stated in the specific product or promotional terms.

This policy ensures fairness and consistency, while also allowing us to maintain stable service for all customers.

Step 2 – Requesting a Refund

If you are within the 3-day window:

  1. Create a support ticket through the client area.
  2. In your ticket, include:
    • Your order number
    • The product or service you wish to cancel
    • The reason for your refund request (this helps us improve our services)

Most requests made within the eligible period are approved without issue.

Step 3 – After 3 Days

If more than 3 days have passed since your purchase:

  • Refunds will not be issued under normal circumstances.
  • Exceptions may be made if a service issue is on our side or if otherwise stated in special product terms or promotions.
  • Even if outside the window, we encourage you to reach out — our team will review your situation and do our best to assist.

Step 4 – Next Steps After Approval

  • Once your refund request is approved, the funds will be returned using your original payment method.
  • Processing times vary depending on your payment provider, but most refunds appear within 3–7 business days.
  • If you’d prefer, we can also provide account credit that can be used toward any future VolticHost services.

✅ Conclusion

VolticHost’s refund policy is designed to be clear and fair: requests made within 3 days are almost always honored, and while refunds beyond that period are not guaranteed, our support team is always happy to review your case and help where possible.

For assistance, create a support ticket and we’ll guide you